Dr. Dian Herdiana

Manajemen Pelayanan Publik: Budaya Birokrasi dan Efektivitas Pelayanan Publik

Materi Perkuliahan Manajemen Pelayanan Publik Pertemuan ke 2: Budaya Birokrasi dan Efektivitas Pelayanan Publik

Unduh File: Materi Kuliah ke 2(via slideshare)

Unduh File: Materi Kuliah ke 2 (via 4shared)

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